top of page
We help Ohio homeowners receive what is owed on their insurance claim.

Our mission is to protect the insured, above all else.

 

The Duties after loss play a key role in weather or not we can get your claim paid for. It spells out what is needed and when it is needed by. By allowing us to handle your claim from the begining, we are able to professionally handle and document exactly what they request with no question. We keep you updated on your claim through our client platform, so you always know and understand what's happening. 

FOR MORE INFORMATION, CLICK BELOW:

THE CLIENT EXPERIENCE:

Nobody likes when you don't get a call back, or you don’t know what is happening in your claim.

Our focus is on Communication & Efficiency

REGULAR UPDATES

It’s important to know what’s happening in your claim

• We update you every time there is a status change in your claim
• You have access to our "My Case" customer platform where you can see real-time updates on your claim. 

VIRTUAL CLAIMS MANAGEMENT & SETTLEMENT

We have designed a process with the idea of the homeowner in mind. The process is overwhelming. We can take it over for you AND get your more for your settlement then you could by filing it with no representation. 

*Click on the "HOMEOWNERS" tab at the top of the screen to fill out an Intake Form and for additional information. 

Privacy Policy Effective Date: 9/11/2025 Virtual Claim Advocates (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, forms, and related services. 1. Information We Collect We may collect the following types of information when you interact with our website or submit forms: Contact Information: Name, email address, phone number, and mailing address. Claim Details: Information related to your insurance claim or inquiry. Website Usage Data: Information automatically collected through cookies or analytics tools (such as IP address, browser type, and pages visited). 2. How We Use Your Information We use your information to: Respond to your inquiries and provide requested services. Communicate with you by phone, text, and email regarding your claim or inquiry. Improve our website and services. 3. Text Message and Call Policy By submitting your phone number through any form on our website, you consent to receive text messages, phone calls, and emails from Virtual Claim Advocates regarding your inquiry. Message Frequency: Message frequency varies depending on your claim and communication needs. Message and Data Rates: Message and data rates may apply from your mobile carrier. Non-Sharing of Phone Numbers: We do not sell, rent, or share your phone number with third parties for marketing purposes. You may opt out of text communications at any time by replying “STOP” to any message we send. 4. Information Sharing We do not sell or rent your personal information. We may share your information only in the following limited circumstances: With service providers who help us operate our business (such as email or hosting providers). If required by law or legal process. To protect our rights, safety, or the rights of others. 5. Data Security We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 6. Your Choices You may opt out of marketing emails by clicking “unsubscribe” in any email. You may request access, correction, or deletion of your personal information by contacting us at [Insert Contact Email]. 7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. 8. Updates to This Policy We may update this Privacy Policy from time to time. The latest version will always be posted at https://yourdomain.com/privacy-policy . 9. Contact Us If you have any questions about this Privacy Policy or our practices, please contact us: Virtual Claim Advocates Claims@vcaadjusters.com 330-330-3400

bottom of page